Rack Attack Reviews

Rack Attack offers a Best Price Promise guaranteeing that if a customer finds a lower price with another authorized dealer online or in-store, Rack Attack will match the offer before purchase or within 30 days of the purchase. The discount offered cannot exceed 20% off MSRP. This policy applies to products sold by authorized dealers in Canada/US in Canadian/US dollars, including all shipping costs and other charges. The product must be in stock and available for immediate purchase. Exclusions apply to certain categories like trailer hitches, drop shipped products, discontinued products, installation, and services. Customers can request a price match by visiting a store or using the "Price Match" button on the product page.

Rack Attack is renowned as North America's premier retailer of vehicle rack solutions, offering a wide array of products and services. Among their popular offerings are roof rack accessories, trailer hitches, home storage racks, rack locks, trailers, travel gear, lights & lighting accessories, child carriers, strollers, and child bike trailers. They also feature a selection of cargo boxes and hitch bike racks. Customers benefit from free shipping on most orders and the convenience of 'factory style' rack installations at Rack Attack store locations.

Rackattack.com offers a secure online ordering facility with Secure Socket Layer (SSL) encryption to ensure the safety of credit card transactions. Payment must be made at the time of order submission, and customers are required to provide correct details and confirm that the credit card used belongs to them with sufficient funds to cover the total price of the items and delivery charges. The website accepts credit cards and is reported to offer other reasonably safe payment methods such as PayPal, which may provide options for money back in case of non-delivery or damage during transportation. It's important to note that terms, conditions, and payment methods are subject to change, so it's recommended to review the current information at the time of purchase.

Rackattack.com provides a 60-day return policy for products in new, unused, and unassembled condition for a full refund. Installed, assembled, or removed from the package items must be returned in "like new" condition and may incur at least a 15% restocking fee. The shipping policy includes free UPS Ground shipping within the continental United States for orders over $200, with some exceptions. Expedited shipping options are available at additional costs. Orders less than or equal to $200, not including tax, are subject to a shipping charge based on the customer's location. Certain specialty items may incur additional shipping charges. For non-continental states and PO boxes, USPS is used and may open to extra charges. Oversized items or those shipped directly from the manufacturer may take longer to deliver.

The terms and conditions of Rackattack.com establish a contract agreement when an order is placed, confirming that the customer is at least eighteen years of age and agrees to the use of personal data in accordance with the Privacy Policy. Orders are subject to acceptance and processing, and Rackattack.com reserves the right to reject any order without providing a reason. Prices and delivery charges are subject to change, and the website will inform customers if actual prices or charges are higher than those stated at the time of order submission. Payment must be made at the time of order, and customers must ensure that the credit card used is theirs and has sufficient funds. The terms also include the Return Policy and Shipping Information, which may change over time, so it is advised to review them before placing an order. Security measures like SSL encryption are used for secure online transactions. The terms, along with the Privacy Policy, Return Policy, Shipping Information, and the order form, contain the entire agreement relating to the order.

Rackattack.com is generally considered a trustworthy website. The positive trust score is based on an automated analysis of various data sources checked online such as the technology used, the location of the company, and other websites found on the same web server. Most customers are generally satisfied with their purchases, indicating that the site is legit and safe to use. However, as with any online transaction, it is advisable to exercise due diligence and read recent customer reviews to ensure the current reliability of the service.